{"product_id":"mountain-peaks-bag-4","title":"mountain peaks bag","description":"\u003cp\u003e\u003cstrong\u003eEach VANESSA HOGAN piece is carefully prepared. Due to high demand, shipping may take 3–5 extra days. We are working overtime to get your orders ready.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eProhibited countries:\u003c\/strong\u003e\u003cbr\u003eSudan, South Sudan, North Korea, Cuba, Iran, Syria, Crimea\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eInternational shipping rates\u003c\/strong\u003e\u003cbr\u003eWe offer international shipping globally. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTime required for the shipment\u003c\/strong\u003e\u003cbr\u003eOnce we receive your order, our warehouse team will process the order within one business day. However, bags might need to be collected from warehouses at different locations. While also adhering to international shipping distancing measures, please allow up to 72 hours for your order to ship. （except presale items）\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eInternational delivery time\u003c\/strong\u003e\u003cbr\u003eWe try to deliver your desired bags, no matter where you are located, as fast as possible. Therefore, we partner with different shipping companies. General delivery times of different shipping agencies are listed below:\u003c\/p\u003e\n\u003cdiv class=\"table-wrapper\"\u003e\n\u003ctable height=\"368\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eRegion\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery Time\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eUnited States\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery times are typically within 8-12 business days for mainland. Places outside of the mainland such such as Alaska, Hawaii, U.S. territories (Guam, Puerto Rico, American Samoa, Northern Mariana Islands), and military installations (APO\/FPO addresses) will take extra days depending on carriers schedules and customs procedures.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eCanada\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery times are typically within 8-12 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eLatin America\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery times are typically within 8-12 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eEurope\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery times are typically within 5-12 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eOceania\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery times are typically within 8-10 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eEast Asia except China\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery times are typically within 3-7 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eAfrica\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery times are typically within 8-10 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eMiddle East\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cspan\u003eDelivery times are typically within 6-8 business days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eInternational duties and\/or taxes\u003c\/strong\u003e\u003cbr\u003eCustoms duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTracking number\u003c\/strong\u003e\u003cbr\u003eAfter order placement, you will receive an email confirmation with your order number. The tracking number will be sent via a separate email once your order is ready to leave the warehouse. Please allow at least 12 hours for the tracking information to update before reviewing the shipment status.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLate delivery\u003c\/strong\u003e\u003cbr\u003eIn the event of a late delivery, VANESSA HOGAN will do all it can to get your package delivered to you as quickly as possible. However, we cannot accept responsibility or offer refunds for delays in shipments that are the result of delays that are the fault of our couriers (DHL \u0026amp; FedEx) or a result of customs clearance delays.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePackage lost\u003c\/strong\u003e\u003cbr\u003eFor issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.\u003c\/p\u003e\n\u003cp\u003eVANESSA HOGAN is committed to providing you with high-quality products and excellent customer service. Please review our Return \u0026amp; Exchange policy below.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. Processing Time\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWe strive to respond to all after-sales inquiries within 24 hours. Refunds are processed within 5-8 business days after we receive the returned item.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2. Return \u0026amp; Exchange Window\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWe offer a 30-day return and exchange policy from the date of delivery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3. Return \u0026amp; Exchange Policy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eFor the China \u0026amp; \u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eAustralia\u003c\/span\u003e Union:\u003c\/p\u003e\n\u003cp\u003e- Product Quality Issues: (e.g., damage, defects, wrong item received) We cover all return or exchange shipping costs. If you choose to exchange, we will re-ship the correct or replacement item free of charge.\u003c\/p\u003e\n\u003cp\u003e- Non-Quality Issues: (e.g., dislike, size issue, style doesn't match) You may return or exchange the item within 30 days. We cover all return or exchange shipping costs.\u003c\/p\u003e\n\u003cp\u003eFor Other Countries:\u003c\/p\u003e\n\u003cp\u003e- Product Quality Issues: (e.g., damage, defects, wrong item received) We cover all return or exchange shipping costs. If you choose an exchange, we will re-ship the correct or replacement item free of charge.\u003c\/p\u003e\n\u003cp\u003e- Non-Quality Issues: (e.g., dislike, size issue, style doesn't match) You may return or exchange the item within 30 days. However, you are responsible for the international return shipping cost and duties to our China\/\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eAustralia\u003c\/span\u003e return warehouse.\u003c\/p\u003e\n\u003cp\u003e- We are actively working to optimize local return solutions for other countries.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e4. Return Instructions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eTo ensure a smooth refund process, please make sure the returned item meets the following conditions:\u003c\/p\u003e\n\u003cp\u003e- Original packaging is intact (including dust bag, gift box, tags)\u003c\/p\u003e\n\u003cp\u003e- All product tags and labels are attached and undetached\u003c\/p\u003e\n\u003cp\u003e- No signs of use (no scratches, stains, or modifications)\u003c\/p\u003e\n\u003cp\u003e- Note: Returns that affect resale conditions cannot be accepted for refund. Thank you for your understanding.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e5. Warranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e- Warranty Window: 12 months\u003c\/p\u003e\n\u003cp\u003e- Warranty Policy: Free repair services within 12 months. If the issue is due to a product defect, we cover shipping costs; otherwise, the customer is responsible for round-trip shipping fees.\u003c\/p\u003e\n\u003cp\u003e- Lifetime Replacement: Some accessories qualify for free lifetime replacement.\u003c\/p\u003e\n\u003cp\u003e- Beyond 12 Months: All repair costs and return shipping fees are the responsibility of the customer.\u003c\/p\u003e","brand":"VANESSA HOGAN","offers":[{"title":"Gray","offer_id":46007009968325,"sku":null,"price":602.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0713\/3908\/1925\/files\/1-product_97d3706d-4f8c-4e75-afd1-7b7492af3045.jpg?v=1774691180","url":"https:\/\/vanessahogan.com\/ar\/products\/mountain-peaks-bag-4","provider":"VANESSA HOGAN","version":"1.0","type":"link"}